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About Us
     
  Mission  
    Our Mission here at Pacific Pro-Tech Services is to provide a complete solution to the growing technological community, by offering exceptional products, a wide variety of services and expertise in the computer, networking and Internet related areas
   
  Company History
   

Pacific Pro-Tech Services Corp (PPTS) is locally owned and operated in Hilo, Hawaii. PPTS staff members individually have over 8 years of technical expertise in the computer and Internet industry. The company currently has the ability to install, support, maintain & administer a vast amount of computer operating systems and applications. We have a thorough understanding of Windows 3.x, Windows 95/98/ME/NT/2000/2003/XP, LINUX/UNIX and MacOS operating systems. We also have extensive knowledge of various Internet and business applications. PPTS can also design, maintain, and troubleshoot small to large network infrastructures, which include peer-to-peer networks, 10/100/1000 base networks, multi-level switched networks, and Wide Area Networks (WANs). PPTS also has the ability to work with 802.11x wireless networks.

Pacific Pro-Tech Services main focus is to provide a diverse array of products and services in the computing and networking industry. Our goal is to help support the many individuals and businesses, throughout the state of Hawaii, that are having an increasing need for technological assistance. PPTS is specifically focusing on four major areas of technology.

1. Computer Servicing - Includes upgrades, repair, administration, removal of malware (more commonly known as adware or spyware), virus removal, and protection/preventative maintenance. Computer servicing may take place on the customer’s premise, or in our office (walk-in/drop-off). The computer servicing focus would be for Big Island customers only.

2. Network Engineering, Installation, and Configuration – LAN (Local Area Network) and WAN (Wide Area Network), certification, maintenance, troubleshooting and administration.

3. Affordable Internet Access - Provide the community with local options for Internet access with helpful, friendly and knowledgeable customer service. These services would include being able to provide nationwide dial-up access, broadband Internet access, spam/virus email filtering, web hosting, co-location and e-commerce solutions.

4. Educating the Public, People & Community – Provide informational classes and workshops to inform those who attend about new trends in technology and the Internet.

     
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